What is an MPAN Number?
MPAN stands for Meter Point Administration Number, and is the unique identifier for your electricity supply point. As your energy supplier, we may ask you to confirm this for certain enquiries, along with other parties involved in the distribution and transmission of your electricity, for example your local distribution network (DNO). The entire MPAN consists of 21 digits and the 13 numbers on the lower line is what you will need to reference. This number is specific to your business property and supply connection, enabling us to accurately identify your meter type and therefore allocate the relevant charges for your electricity usage.
Your MPAN will be often be presented as an ‘S’ number like the image below:
What is an MPRN number?
MPRN stands for “Meter Point Reference Number,” and it serves the same purpose as an MPAN number but for your gas supply instead of electricity. This reference code is essential for identifying your gas meter and connection point. Like the MPAN number, your MPRN number is crucial when switching gas suppliers or dealing with any gas supply-related queries with us.
Why are MPAN and MPRN numbers important?
MPAN and MPRN numbers are vital pieces of information for both consumers and energy providers. They play a significant role in:
- Billing Accuracy: These numbers ensure that your energy usage is accurately recorded and attributed to the correct property. This prevents incorrect billing or being overcharged.
- Switching Suppliers: If you decide to switch your electricity or gas provider, having your MPAN and MPRN numbers handy will allow for a smooth transition without any interruption in utility supply.
- Fault Reporting: In case the of any issues or queries with your energy supply, your MPAN and MPRN numbers can help us to quickly identify your accounts and resolve the problem swiftly and efficiently.
Where can I find my MPAN and MPRN numbers?
You will find your MPAN number on your electricity bill under the ‘Electricity Used’ page. It should be underneath your account number and look just like the one pictured above. For your MPRN number, it will be on your gas bill instead. Below we have linked the customer help guide to Understanding Your Invoice if you would like to find out more.
Understanding MPAN and MPRN numbers empowers you as a customer to navigate the energy market more efficiently. Knowing these unique reference codes not only ensures accurate billing but also facilitates in seamlessly addressing any energy supply concerns or queries.
What is the difference between an MPAN/MPRN and an MSN number?
Meter Serial Number that’s a unique number used to identify the actual electricity or gas meter. You should be careful to not confused the MPAN nor MPRN numbers with the MSN. Your Meter Serial Number is a combination of letters and numbers which can be found directly on the meter itself. This can also be found on your SmartestEnergy Business invoice on the electricity or gas used page.
