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Are you out of contract?

When an existing customer has not renewed their contract or moved supplier at the end of their contracted period or after their contract has terminated early, the terms and conditions of their terminated or expired contract will remain in force until the customer either enters into a new contract or we cease to be registered at all supply points. In such cases, the customer will be billed on our variable SmartFlex Rates.

What is a deemed contract?

This is a contract which is applied following a change of tenancy when the new customer has not negotiated a bespoke contract with us or when a customer is on supply but have never had a contract with us. This type of contract has default published rates which are available below. SmartestEnergy Business Limited is obliged under our supply license to publish a set of deemed rates for our supply of electricity and gas. The circumstances are set out in our terms and conditions.

Our rates

Electricity

Information for our Deemed and Out of Contract electricity prices can be found on our Products and Pricing page

Gas

Information for our Deemed and Out of Contract gas prices can be found on our Products and Pricing page.

What happens when you’re out of contract

When do you become out of contract?

If you are an existing energy customer that has not renewed and did not move supplier at the end of your contract, or after your contract was terminated early, you are out of contract.
The terms and conditions of your previous contract remain until you either enter into a new contract or we are no longer registered at all supply points.

How you will be billed?

When out of contract, you’re billed on our variable, SmartFlex rates. 

Ready to switch up?

When you’re out of contract, you may not be getting the best deal available to you. To get a personalised business quote, click the Get a quote button below or call us on 01903 703400 to see if we can offer you a better energy deal.

What happens when you’re on a deemed contract

How do I know if I’m on a deemed contract?

A deemed energy contract can come about in two ways. You could be a new owner or tenant in a building we supply and have not negotiated a bespoke contract with us. Or you could be on supply but have never had a contract with us.

What are the rates for a deemed contract?

If you are on a deemed contract, you will be on a deemed rate. We have an obligation under our supply license to publish a set of deemed rates for our supply of electricity and gas.

Ready to switch up?

The deemed rates you are on through a deemed contract may not be the best available to you. To get a personalised business quote, click the Get a quote button below or call us on 01903 703400 to see if we can offer you a better energy deal.

Get a quote

Contact us

Small-medium business

If you're a small-medium business, you're in the right place.

Am I a small-medium business?

  • < 300,000 kWh annual volume
  • < £50k annual spend

Existing small-medium business customer?  

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Large business

If you're a generator or a commercial and industial (C&I) business you should visit our SmartestEnergy Limited website.

Am I a large business?

  • 300,000 kWh+ annual volume
  • £50k+ annual spend
Visit SmartestEnergy Limited

Existing large business customer? 

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