Moving premises

Simply let us know as soon as possible. The best way to do this is via the moving premises page of our online service, where there is a quick and easy step-by-step process to guide you. If you’re moving to a new location, we’d also be happy to provide a quote for your new energy supply.

You will need to provide a lease, business rates and photo of the meter alongside a meter read so we can validate the change of tenancy. 

Once we’ve received your documents, meter reading and meter photo, it takes on average 3-5 working days to validate, once validated it may take another 3-5 working days to process and get an account created. 

Get in touch with us as soon as you can to provide us with a meter reading and if possible, a photo of the meter reading. This helps us to start the accurate billing of your occupancy and prevent any discrepancy from the previous tenants. Your supply is provided by a Deemed contract whereby our Deemed product rates apply, until you have secured a new contract or chosen to move to another supplier. We recommend you apply for a contract as soon as possible as these prices are likely to be lower.

You can get a quote by speaking to one of our helpful energy advisors, please call on 01903 259976 or email quote.business@smartestenergy.com

If the meter location is not listed in any property details, you will need to contact your landlord or letting agent who will be able to let you know where to find it. 

Once we have validated your documents and processed the change of occupancy, you may choose to move to another supplier. We’d typically like to retain your custom and pending a few acceptance checks should be able to over you a competitive supply contract. 

Get a fast, personalised quote by speaking to one of our helpful energy advisors, please call on 01903 259976 or email quote.business@smartestenergy.com