Low energy mode

What quote are you looking for?

Small business For small or micro businesses with an annual spend up to £30k or 100,000 kWh electricity / gas 293,000 kWh Get a quote
Medium-large business For medium-large businesses with an annual spend over £30k or 100,000 kWh electricity Get a quote
Multi-site For businesses with complex multiple site portfolios and supply points Get a quote

Speak to our energy advisors

Phone: 01903 259976 (Mon-Fri, 8.30am-5pm)

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What our customers say about us

Fabulous customer focused service, particularly from Abbie and Caroline who both listened to my (complicated) issue and calmly and efficiently found a solution.

David Customer

Would recommend SmartestEnergy Business. I had great customer service from Charles. He was very helpful and informative made everything clear and was always at the end of the phone at every stage to help me with my electricity and gas contract renewals.

Jackie Customer

Of all the energy companies we have dealt with over the years, this is, by far, the easiest to deal with - easy to speak directly with someone, prompt responses to queries, good selection of options and a friendly, helpful manner. Would recommend to anyone.

John Customer

Customer service 10/10 - dealt with my query quickly and efficiently. Highly recommend.

Wendy Customer

It has been a long while since I have had such an impressive service from an energy supply company. Amy tried her very best to help resolve a situation, which wasn't really the responsibility of SmartestEnergy Business at all.

Andrew Customer

Just called to discuss my payment options for my electricity account and reached an extremely pleasant, knowledgeable and personable. Easy to deal with, provided all of the solutions effortlessly. A great customer experience. Thank you.

Jonathan Customer

Excellent service, friendly, helpful and efficient support with confirmation of telephone conversation via email.

Geoff Customer

Frequently asked questions

What products does SmartestEnergy Business offer?

We offer both standard and renewable energy through a range of products with prices fixed up to 5 years. Our renewable energy products can help your business with its sustainability goals and net zero ambitions.

How soon can you switch my supply?

For electricity or gas, the earliest timeframe for switching supplier is approximately 5 working days, subject to approval and credit check. If you’re still in contract or have an outstanding balance with your previous supplier there is a chance they may object to your application. If this happens, we’ll let you know.

What's involved in the switching process?

Once your application has been accepted, we will send you a welcome pack by email within 48 hours. This confirms your chosen product, supply information and payment plan. Then, as you approach your start date, we will contact you to obtain your first meter reading. This is important as it means we can start to bill you accurately for your service.

What is your business acceptance policy?

All businesses will be credit checked and require a minimum credit score of 21 or above, at least 1 year of established trading and no county court judgements (CCJs). If a trading entity cannot be located or your credit score is lower than 21, then we will be unable to provide you with an energy quote.

Do you accept hospitality businesses?

Yes, we accept hospitality businesses including pubs, clubs, restaurants, hotels and takeaways. Visit our products page for further information.

My business has a low credit score, will you accept it?

If your business has a low credit score (below 21), then we will currently not be able to provide you with an energy quote.

Will there be any disruption to my energy supply?

Your gas or electricity supply won’t be affected by switching to SmartestEnergy Business. We’ll take care of everything and make our best endeavours to ensure your switch goes ahead on the target date agreed on your contract. Occasionally existing suppliers may object to your switch, for example if there is an outstanding balance with them. In the unlikely event this happens, we’ll be in touch to notify you and will reattempt the switch on the proposed target date.

Learn more about switching to Smartest

Signing up with SmartSwitch

Discover how easy it is to get a quote and sign up with SmartSwitch in just a few minutes.

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Payment options and support

From flexible payment options to financial assistance, our guide walks you through it all.

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Migrating to a new billing platform

Our new billing platform provides a more streamlined and efficient experience.

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Understanding your energy bill

Explore each section of your bill to better understand your charges.

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How to submit your meter reading

Need to submit a meter reading? The process is easy and straightforward.

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Moving business premises guide

Our guide helps you manage your energy effortlessly when moving premises.

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